A software company had lost five of its last six contract bids. And of those, three contracts were won by a competitor, the same competitor. Suspicious or merely coincidence?
by ( - February 2012)
A software company had lost five of its last six contract bids. And of those, three contracts were won by a competitor-the same competitor. Suspicious-or merely coincidence?
Those were the questions the software company was asking itself.
At the same time as the company was losing all these contracts, they also lost a director from their delivery group. This director resigned, saying he wanted to take extended leave. Suspicious-or merely coincidence?
Something didn't feel right and so the software company called Digital Wyzdom. A team of three tackled the case: an investigator, a security specialist, and a forensic specialist.
"During our investigation, we eliminated some people from our initial list and identified other ‘persons of interest'," says Daniel Tobok, president of Digital Wyzdom.
Digital Wyzdom also recommended electronic counter-measure sweeping. Translation? They were looking for bugs.
"We didn't find much on people's computers. But we did find that people were logging on to the corporate system from their personal laptops and personal smartphones, which are big no-nos for security," adds Tobok.
"But the real interesting thing was that we found several recording and listening devices," he says.
Listening devices were found in the boardroom and the president's office. Two more devices were found in the open-concept part of the office. Two special devices were actually listening devices that record information to USB drives.
"You can't find those devices at Future Shop for $20," says Tobok. He says that specialized listening and recording devices like that retail for about $1,500 each.
Digital Wyzdom set up a hidden camera at the company...and waited to see who would come to collect the special USB drives. A sting operation.
On the third day, the janitor came to collect the USB devices. The janitor was followed on his way home, where he met up with the director who had previously resigned from the company's delivery department.
"We didn't have to do much more digging. We found out that this director had been working for a competitor, which explained the lost contracts," says Tobok.
For more information, or for reporters on deadline, please contact Jana Schilder, partner at First Principles Communication, at: Jana@JanaSchilder.com, mobile (416) 831-9154 and landline (905) 469-0869.